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Help Center

Everything You Need to Know

As part of our ongoing commitment to excellent customer services, we’ve compiled a list of frequently asked questions with their accompanying answers. If you’re looking for additional information - get in touch today.

Laughing Man

What are the payment options?

We accept Visa, Mastercard, American Express, and Apple Pay. 

What are the shipping options? 

We ship to the 50 United States as well as Puerto Rico. Shipping is through USPS at a flat rate of $3.99. For purchases of $40 or more, shipping is included! 

What do your products do? 

Our Premium Beard Oils, Soaps, and other men's grooming supplies are specially produced to reduce itching and irritation while also moisturizing your skin and beard. 

What is your return policy?

Currently, we are not accepting returns. If you are dissatisfied with your product, please reach out and give us an opportunity to make it right. 

I haven't received my order. Where is it?

Orders are processed within 1-2 business days. Average shipping times are 1-3 business days. If you have not received your order within 5-7 business days, please contact us at admin@lionsdengrooming.com.

Can I sign up for a subscription?

We will be offering a subscription service in 2023. Keep coming back to check out our products and sign up for your subscription! 

Man with Beard
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